Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

In order to exercise your right of revocation you must inform us (marstall GmbH, Mühlenstr. 15, 87534 Oberstaufen, sales@marstall.eu, phone: +49 (0) 83 86/93 33-28, fax: +49 (0) 83 86/93 33-22) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We will collect the goods.

We will bear the cost of returning the goods.

You will only be liable for any loss of value of the Goods if such loss of value is due to handling of the Goods which is not necessary to examine their condition, properties and performance.

This document was created and is updated with technology from janolaw AG.


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